Видео с ютуба Handling Service Failures
The Secret to GREAT Customer Service | Simon Sinek
Disappointed Customers - Problem Solving
What Is The Difference Between Service Recovery And Service Failure? - Customer Support Coach
Service & Operational Excellence (Rowan Atkinson as Rufus, Gift Wrapping Scene, Love Actually)
How you should NOT Handle Service Failure | Customer Service Lessons from Seinfeld
Terrible Customer Service Example
Service Failures & How Firms Can Un-Screw Up
Нужные слова в нужное время — восстановление обслуживания клиентов в индустрии гостеприимства
5 Steps to Fix Any Problem at Work | Anne Morriss | TED
M-32. Service failures and Service recovery strategies
How to handle message retries & failures in event driven-systems? Handling retires with Kafka?
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU
Handling Failures in Message Driven Architecture
Managing Service Failure through Recovery
Co-creation: Handling Service Failure | Samantha Flores
Managing Service Failure
Плохое или отличное обслуживание клиентов
How you handle service failures will set you apart from others.
Handling Failures In Microservices Communication
Lecture 14- Managing Service Failures and Service Recovery Strategies